Why does your company keep with the attempted delivery Lies? Our past regular carrier had no issues with getting all the mail delivered in a timely manner. Complaints about the Postal Service, including lost, stolen or mishandled mail, that are unrelated to the content on this page, will not be posted. One time it didn't scan for 4 days and I was so anxious as that package took m e 2 days to ship in the first place. Therefore my mailbox was empty (but this won’t for in the mailbox anyway). The best we can do on our end to ensure to buyers that we shipped is to bring the boxes to the counter and get a receipt showing they have been dropped off. The USPS runs the same way with the same motivations for a supervisor to make station manager or postmaster or at least not get thrown back to delivering mail. 99.9% of the time, package gets to my customers on time. I understand if service is slow, but this systematic procedure of misscanning packages is dishonest and deceitful. A seller was upset that early pick up caused her packages to be delayed a day. Should I be worrying that it has not arrived? Customers can proactively request a temporary hold for their mail up to 30 days. I get packages all week long from usps and today got a "Delivery Attempted - No Access to Delivery Location" error....my house has no fence..the mailbox was not blocked as me and my wife weren't home. That box contained medinical items that my son needs. We have no dogs and nothing blocking the driveway, mailbox, or street. I ordered items essential to my recovery and am extremely upset regarding this and there is nowhere on the website for assistance. This is an issue that must be brought to the Inspector Generals attention. As some may think this is acceptable, it is not. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service... We encourage you to visit our blog, which has a new topic for discussion every Monday. Around 5:19 pm I checked and no delivery, then at 5:30 I received an update that there was no access to deliver the package and it will be delivered on the next business day. You only get an acceptance scan if you bring them inside. To further confound the mystery, the tracking that I received from one of the senders for one of the parcels shows a tracking scan to my front door at 7:00pm on the same day for the same parcel. Supervisors state that all blue box packages do not get scanned as they are thrown in the truck to ship right away. I don’t know if this is something they are doing to make themselves look better so their system shows the package being delivered in 2 days, but the package had been sitting at my local post office for 5 days until they scanned it in. They've lost several of my shipments and filing missing mail requests does nothing (and before anyone asks, it has been 3 months, they are definitely lost!). Small businesses rely on USPS and it … Also have packages delivered to an address other than mine. USPS is in a really sad state at the moment because of the virus and political bullshit. If not, I put them in the blue PO boxes in the grocery store parking lot. I live on cul de sac and was watching at the same time that the carrier claims that the package was undeliverable. I was waiting for an amazon package today, which contained 3 door security alarm bars, which protects your door from being kicked in by burglars. How long does it normally take to get a package down there. I’ve noticed that if I drop it in the self-serve container one, they all scan at the same time later that evening. I got my "Regular" mail at about 2pm but the scan for the package was at 4:48pm? Thank you! It’s possible that your packages are still on a truck on the way to the center. I haven’t left my house in months, and I’m receiving all other packages and mail. In another thread the topic of pick up time from the blue box came up. Was waiting all day for my package that said it would be here by 8pm, and at 7:55pm got a notification that “front door/driveway was not accessible.” Such a blatant lie, there was zero attempt made. I agree with the other comments. It's exhausting and embarrassing to repeat over and over again that we don't know where their package is or when it might be delivered. I have absolutely no faith in the USPS, they are the absolute worst of all the carriers. Two of us in the neighborhood have received emails as packages delivered by sellers; yet tracking says the item was picked up at the post office window! Two packages of mine were NOT delivered on 10/27/20. If a box has a final collection time after noon, its mail may be picked up earlier. In your situation maybe USPS did scan it but its taking vinted forever to update idk. The mail carriers in my neighborhood routinely mark packages as “delivery location unavailable” when they are running late - which is a lie because the mail area for my condo building is never locked. I guess everyone must go to the counter and spread the virus around to get a scanned package with a receipt. Waiting for my packages only to receive a email saying once again NON DELIVERABLE!!!! If there was access for mail why didn't the driver knock on the door to deliver the box? The purpose of our Management Alert is to bring these issues to the attention of the Postal Service so immediate corrective action can be taken. So, it’s critical that U.S. The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Sounds like USPS is using the "Delivery Attempted - No Access to Delivery Location" excuse a lot. Also, no one attempted to ring the bell when the “failed attempt” was made and I was home. Boxes out on the route are collected once a day. This is fraud on all levels!!! Been waiting for 3 days for a package before we leave town and getting this ridiculous message! Find one near you. At 3:50pm, I received a notice that USPS attempted a delivery but the mailbox was blocked. As long as the service offers refunds for late scans its lower level managers will be pressured to show scans happened on time no matter what. I don't use them anymore-I found out the hard way! It was successfully delivered yesterday. I have learned that if you want guaranteed, courteous, expedient service choose UPS or FedEx. This is a tracked and insured package And I am receiving notifications from my informed delivery that it will be arriving. That's why I go to the counter and watch them scan one by one and ask for the receipt now. I absolutely hate USPS!! Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA). I saw the mail carrier sitting there talking to one of my neighbors for almost an hour instead of doing her job. I wish they would say "attempted delivery" instead of saying they delivered something when they didn't. I would bet he forgot my other package and didn't feel like coming back. I’ve always had issues with USPS not scanning my items until 24 hours after my items get picked up, but since covid it’s been a lot worse. How long will Caller Service mail be held? Then they said packages in the blue box don't get scaned. Yeah, I just had this happen to me today. Same goes if you drop a package into a drop box, until they scan it as received you are assuming all responsibility for the package. Scanning actually isn’t the issue with my orders. My most recent package took FIVE DAYS for the them to scan my item, so it looks I am taking a long time to ship. These USPS practices are criminal and jeopardize our election process. I hope they can hold on to the package, because my quarantine doesn't end for 11 more days. They put “driveway not accessible” even though I live in a condo that doesn’t even have a driveway or they put “no gate code” even though we don’t have a gate. 2 Day Priority mail, understandably that it may take longer than 2 days although its now 15 days and there are no updates on the... Report Fraud, Waste, Abuse and Election Mail Fraud, Employee Safety – Postal Service COVID-19 Response, Accenture Information Technology Contracts, Stamps, Money Orders, and Cash – Minneapolis, MN, Main Office. or Can I go to PO get it directly ? Carriers are supposed to scan a package at the delivery location after either delivering or attempting to deliver the package. But no one complain about it yet. Our USPS office has been scanning packages as delivered while still in the post office. It is nothing but laziness. I know this comment will never be read, and if it is I will never receive a response. No it is just a significant percentage of carriers, especially in places that have temporary emergency COVID and Christmas seasonal help, are half trained and don't know that they are supposed reset their scanner to pick up and scan a prepaid parcel. Our recent audit work found employees were sometimes improperly scanning packages at the post office rather than at the point of delivery and not following scanning policies. Yesterday I was suppose to receive my medication and it was marked as "Unable to access location". It was freezing rain and I had to fight to get them open, collected them, returned to office, ended tour then Sup asked about the boxes. I had two packages “Out for Delivery” today (30 Oct 20). The item was never scanned and it's almost been a week. So is there some way that we can get the post office to actually deliver packages? Some post offices near me are REALLY bad. Outside of large boxes, packages over 13 or 14 ounces, and time-sensitive parcels, you can drop your postage-paid packages into an USPS Mailbox. I am growing more and more frustrated at USPS. WHY ?????? “Real-time tracking” often tops lists of consumers’ preferred features. I am so beyond sick of USPS. I don't care if managers are receptive to your findings; they're not doing anything about it. But Trump replaced the outgoing postmaster general with a campaign donor and they’re undermining USPS for dumb personal and political reasons. Put it in the drop off box on Sunday or Saturday (can't recall) and it should've scanned by now.. Collection Box Details. I don’t mind if it’s going to be late, but don’t lie about it. I got a text saying my package would be delivered by 7:45 pm At 7:40 pm I went outside and stood at my front door and saw the USPS truck standing in front of the house. Not only that, the shipping status updates have been a little wonky lately. Are they are strike or something? The clerks inside the post office won't scan. Sick and tired of this!! I then received an update that the package was being held because of a failed 9:53pm delivery attempt. If a carrier makes a “stop the clock” scan at a location other than the delivery point – before delivery is even attempted – a customer would see package delivery made or attempted when none has actually occurred. I'm sick of not getting packages because the driver is just too lazy or didn't get around to delivering it then they mark "driveway not accessible" which is a lie! I have talked to my local post office and they made it very clear that the public has no idea how hard they have been hit. Especially when it’s raining outside. This happened to me last Saturday, Nov 7. So, I had already noted this and contacted USPS (by e-mail, nobody actually answers their phones) and no reply). I was sitting on my couch from 12-6pm. Not to mention our mail is getting later and later in the evening. This place opens at 7 am for business is a store we are here in the front we don't have a driveway or back door. The other was scanned as “Ready to Pickup” at 733pm. Nationwide, there were about 153,000 collection boxes at the end of fiscal year (FY) 2016; however, the U.S. Local (large) PO here has pretty much quit scanning anything dropped off in the APC, Blue boxes, or on the counter there until 5-7pm, or if not scanned there, they get scanned at the distribution center later in the evening. Watched your carrier mark my package delivered in real time caught online tracking too, while he drove away and, to no surprise, delivered nothing. Please refer to our comment policy for further information. I have reported this and no one in my area cares. I’ve had several packages scanned as delivered hours before they actually showed up. There is obviously something not being scanned properly. There is no way for a consumer to prove wrong doing otherwise. My most recent package took FIVE DAYS for the them to scan my item, so it looks I am taking a long time to ship. Today is Friday 4 days later. He will show mission accomplished even when it was impossible because his fleet of vehicles did not have enough cubic footage and/or he did not have enough manhours to get to everything that came in that day. Collection Box. I use USPS a lot for my business. I live on a quiet block in a duplex, with no obstructions and no gates. I mailed my gifts for Christmas on the 16th to my children in Atlanta. But I need to vent. Today, I got confirmation e-mails that stated packages were delivered in mailbox at 5:51pm. Background . Anyone tracking a package would see that delivery was made or attempted. Please be nice to postal workers and keep supporting the postal service! So unprofessional... Had same issue. Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. Lies! Now that I’m working from home I have the chance to personally drop them off at the PO and I find they usually get scanned in a few hours max. Package visibility is important to consumers, as many ecommerce surveys indicate. No way to treat business customers like this! We also recommended USPS develop a process that would allow carriers to scan multiple packages to a single delivery address. Management was receptive to our findings and is implementing corrective action on all the recommendations. I wish all the best for them and hope things get better. So packages at the end of the day get a falsified scan. The notifications often indicate an exact time and place of delivery ("mailbox", "front door") but the package is the delivered DAYS after the notifications are sent. So many people are relying on this service and no one involved seems to care. Use our quick tools to find locations, calculate prices, look up a … The USPS carrier was a substitute and either delivered my parcels to another house or never delivered them at all. It was patient and hoped it would be resent yesterday on Monday. USPS not scanning packages on time that are dropped off in the lobby Drop Off Receptacle/ Drop Box Oct 24, 2017 8:34:06 AM Once again, I'm in danger of losing my Top Rated status because of my local USPS facility failing to do their job and not scan my packages on time after I drop them off in the Drop Box in their inside lobby. Makes no sense to me. Cookies help us deliver our Services. Same here package shows delivered but no package. Resounding 'yes' to defund. USPS never took official possession of the package. Sometimes they get scanned when picked up from the blue boxes. A group for anything and everything related to Poshmark! I have been dropping off my orders at USPS blue box on the street for few years. This happens to me all the time and i am afraid i will lose money from this practice. This is a store and you keep stating attempted delivery driveway or door nos accessible. The usps expects us to trust them with our mail in ballots but they can’t even deliver the mail when they’re supposed to. Prime and UPS never have problems!!! This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. I dropped off a prepaid package (padded envelope less than 13oz) on Monday (2/17) since the post office was closed due to Presidents Day I left it in the blue drop off box outside. 2. My packages still continue to be scanned as non deliverable!! Who am I supposed to follow up with? I have a business. I've been waiting at home whole day and they said no access location. The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. Last week I had three blues on the route I carried. Either the good folks of the USPS have mastered time travel, or somebody lied about doing their job. How do I fix this? I totally agree with you! They had quite a few coworker deaths because of COVID and poor working conditions, at least in my area. This "scanning" issue truly needs to be corrected and reinvestigated by the USPS as it leaves consumers with no path for reimbursement when the USPS employee either lies or makes an error. I know that's frustrating or impractical if you have a lot of things to ship, but personally i think it's worth it to get it marked as shipped as soon as possible rather wait up to 24 hours - 5 days for the initial shipping notice. At least you'll get the initial scan in. For example, any leased trailers... Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? Yep. The USPS has a lot of problems politically and with Covid, and it’s unfortunate because they are needed. It was two day priority. I found a smaller post office near my work that doesn't get much volume and they scan everything super quick. I've been selling more on Mercari lately and shipping via UPS. Doesn't matter if dropped off at 5 am - still doesn't get scanned until at least 5-6pm. The service levels have been horrible recently. This happens regularly for my Priority Mail deliveries; every other package is mis-marked as delivered and arrives a day or two later. Find information on our most convenient and affordable shipping and mailing services. Now however they are just marking undelivered packages as delivered. I found that if I go to the post office directly and get them all scanned in person it shows up within a few hours. So, they’re “stopping the clock”, delaying my needed work supplies, and I’m wondering if I’ll even get my package at all. For mail pickup Dec. 24, customers should put their mail into blue boxes by noon regardless of the final collection times posted on the box. My carrier never scans my packages. I spoke to my local post office before things got super bad and they said that they aren’t hand scanning everything but it will be scanned once it reaches a distribution center. Are Go Anywhere HCR Services Effective in Meeting USPS Transportation Needs? So carriers are scanning items to show delivery perhaps to make it look like they did. Thanks USPS. When contacted the excuse was so many packages, not enough handheld scanners, and having to make duplicate runs to deliver. USPS is being sabotaged within and workers are trying the best they can. I received a text at 7:44 pm that there was "No access to delivery location" and the truck drove away. I was sitting near the door and would have heard the carrier if he had actually arrived - particularly since our Ring doorbell picks up motion anywhere in front of the house. But did you get your package the next business day? They were not scanned at the main office later in evening, waiting for first scan to show up. How is USPS holding mail for clos… He delivered the same time every day around 3:30 p.m. Now we have to wait and see if delivery will be at 5:00 or even as late at 7:30. Yep, I'm definitely having the same issue. Thankful that I can get my money back with amex. Tracking” often tops lists of consumers’ preferred features by our mailbox and they told me they have no dogs nothing. 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