Smartling addresses this need by helping customers translate web sites and mobile apps through professional translators, crowdsourcing, and, when appropriate, machine translation. Cons The industry is close-knit, which can be a pro, however, a lot of times it makes it … Glassdoor gives you an inside look at what it's like to work at Smartling, including salaries, reviews, office photos, and more. Customer success services; Enterprise platform integrations & professional services (add-ons) Businesses that want to avail of the Enterprise package are advised to contact Smartling for more details. Two things - our clients and you. Translation Project Manager Remote. Smartling reviews have an overall customer reference rating of 4.7 from 1237 ratings. Customer Success Manager Remote Jobs at Smartling 2020 Smartling Online-Remote-WorkfromHome Jobs December 2020.Vacancies Opportunities Hiring Positions Apply Online 2020. FeaturedCustomers has 833,378 validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos … Department. Customer Success Manager (remote) at Smartling Remote Overview Smartling seeks a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. Smartling is a company that maintains a highly competitive compensation structure, and we hold our employees to high but fair objective standards. Smartling is hiring a remote Customer Success Manager. Customer Focused – passionate for client success at all times; Methodical - Well Organized with attention to detail; Goal oriented - Comfortable delivering excellent results over tight deadlines . To set up your agency profile, contact your Smartling Customer Success Manager. The ideal customer experience is that anyone who comes to our site can ask a question and get an answer. After you identify the content for translation, Smartling's language services team will hand-select translators based on your unique needs. Customer-focused. No matter what I end up doing I want those two things present. Solution Architect Remote. Job Description Overview Smartling is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. Overview. I like helping people solve their problems. Adrienne C. Streater, MBA. To provide feedback about a particular translation to store in our translation memory, send an email with the translation job and detailed feedback to translations@smartling.com and copy our customer success manager. Engineering. The role is undefined and they're looking for applicants immediately. Smartling delivers an effective translation platform to help agile, data-driven companies take out the language barrier problem out of the equation. Smartling - Translation management platform to localize your content across devices and platforms. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Sometimes product managers are looking to localize an app. Director, Customer Success at Smartling Philadelphia, PA. Madelyn Ratzky. Terminology Translation Memory. In this guide, we will go through the steps required to set up a language translation system for your Contentstack-powered website by using Contentstack Webhooks, AWS Lambda, and Smartling that uses Machine Translation. What matters to Smartling? “Smartling has always put customers at the center of its business strategy,” said Jack Welde, Smartling’s co-Founder and CEO. All content is posted anonymously by employees working at Smartling. Overview Smartling is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. The Agency will then be able to add their linguists. Customer Success Manager at Smartling Ireland 500+ connections. Supremely well organized with attention to detail; A Team Player. We also use technology and metrics to help our sales reps to excel in their careers. Current Job Openings. Customer Success Manager (remote) Remote. 43 Smartling Testimonials & Customer References from real Smartling customers. Founded in 2009, Smartling is a growing company often on the lookout for new talent to join its team of smart and curious professionals dedicated to simplifying the process of language translation. As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers … Trinity College, Dublin. All the pricing plans indicated above are billed annually. Smartling. Report this profile About I like solving problems. “Kunal’s vast experience in customer success and the localization industry positions him well to further align Smartling’s enterprise cloud translation solution with the goals of our customers. As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. The most complicated thing about marketing a solution like Smartling is that there’s so many different people who are our buyer. This is the Smartling company profile. 96 percent of users gave Smartling a 4- or 5-star rating (other 4 percent gave a 3-star rating) “It is super easy to get started [with Smartling]. "Kunal's vast experience in customer success and the localization industry positions him well to further align Smartling's enterprise cloud translation solution with the goals of our customers. About Smartling Smartling enables you to automate, manage, and professionally translate content so that you can do more with less. Watch Smartling Customer Videos, Testimonials & Customer References to decide if Smartling has the right business software or service for your company. As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. Find out what works well at Smartling from the people who know best. Smartling seeks a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. Language Services. Two things - our clients and you. Overview. 9 Smartling $60,000 jobs available on Indeed.com. Your Success Manager will keep your projects on time. Passionate for client success at all times; Detail-oriented. A translation memory is a saved record of previously translated content. Ability to work effectively and cross-functionally within all levels of management, both internally and externally; What matters to Smartling? Smartling is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. Customer Engagement Customer Success . In 2016, Smartling acquired VerbalizeIt, a company founded by Smartling’s VP of Customer Success, Kunal Sarda, and Ryan Frankel. Translation Project Manager EMEA (contract) Remote. After your Agency has been setup be sure to: Grant your Agency access to their relevant languages & workflows. Smartling’s translation software platform enables customers to deliver a truly unrivaled customer experience through websites, mobile apps and digital content that fully reflects the way target audiences live, act and speak. As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. Apply to Localization Manager, Product Manager, Customer Success Manager and more! No sign up required! We had a dedicated Customer Success Manager who helped us get training on the platform and start translating quickly,” said one Smartling customer and G2 validated reviewer. Uncover why Smartling is the best company for you. VerbalizeIt enables language translation for audio, video, and other multimedia content. Compare pay for popular roles and read about the team’s work-life balance. Smartling are looking for a Customer Success Manager! Overview. To quote Smartling’s Director of Brand and Communication, Adrian Cohn, “We recognized that our brand experience wasn’t a competitive advantage and we knew that it could be.” Adrian has a somewhat unlikely background for a Smartling marketing leader: Customer Success. Smartling expects high performance but understands that attaining is only possible when people understand they can be trusted to help each other when the need arises. Monthly billing is also available, although rates can be slightly higher. This is a full-time position that can be done remotely anywhere in the United States. Kunal Sarda, VP of Customer Success; Andrew Saxe, VP of Product; Max Sogin, VP of Technology ; Juetten: Did you raise money? Add your translation rates so you can generate cost estimates within the Smartling dashboard Smartling’s translation management system is the #1 rated platform by users on G2 because it establishes the most automated translation workflows for hundreds of customers worldwide. Through the APIs provided by Contentstack and Smartling, it is possible to integrate these two powerful applications. Smartling integrates with Contentstack and other popular content management systems with a pre-built integration, https web proxy, or fully customizable API. Find out more and apply today. Madelyn Ratzky Language Services Operations Manager at Smartling Brooklyn, NY. Smartling is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States. Customer Success Managers work hand-in-hand with your tech team to integrate Smartling's solution(s) with your content sources. Join to Connect Smartling. Back in the old days, translation of your online content meant that you and your team had to perform a lot copying and pasting as well as going through tons of emails and spreadsheets. Browse Smartling Case Studies, Success Stories, Customer Stories & Customer References. 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