Bring teams together to build knowledge in sync with one another. Zoho Desk shines in this area with an online, multi-brand portal that you can customize and fill with various knowledge base articles, information, FAQs, and resources. The knowledge base software allows you to create wikis, online FAQs, user guides, and documentation for your customers and employees to improve customer support, reduce customer support tickets, and increase employee access to knowledge. Through the software, you can easily make a customer-facing knowledge base with an intuitive user interface. e-Builder Enterprise is fully-integrated, owner-centric, cloud-based construction software focused exclusively on meeting the needs of facility owners and construction professionals. LiveAgent. This mindmap is browsable, so you will never lose perspective even with thousands of documents. As regards knowledge management, the platform offers a customizable knowledge base for small and medium-sized businesses that want to empower their customers to help themselves. You can seamlessly add modules to pages and allow authorized users to edit individual pages. With such an immense quantity of data being produced every day, knowledge management becomes a necessity, especially with highly competitive industries. Bloomfire. This way, you can determine what searches aren’t producing results and fill the gaps in your knowledge strategy. Inkling streamlines the way you create and manage critical training and reference assets all in a single, easy-to-use tool. More importantly, the LiveAgent knowledge management module is customizable. All your users would need to access your information is a standard web browser and an Internet connection. Zoho Desk is an online customer support platform from the Zoho Company, the renowned maker of over 40 integrated business and productivity apps. Online Exam Builder. Quickly browse through hundreds of Website Builder tools and systems and narrow down your top choices. Its workflow and publishing tools let agents search for and create knowledge content while resolving issues. You’re now signed up to receive Microsoft Store emails. If you know a Free Testing and Quizzing Tool that is not included in the list please share it with me!. It uses an open API architecture, so it is easy to make custom integrations as you go. Calibre eBook Manager. What’s more, LiveAgent allows you to enhance your knowledge base with search widgets, feedback buttons, and forums. ‪Productivity‬ Organize your ideas and knowledge in impressive 3D mind maps The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. And there are a thousand more things you can do with the program. It provides dashboards to give you insight into how your content is driving business results and where it can be improved. The search function is particularly handy, which enables customers and employees to find knowledge bases articles using specific keywords. The ability to develop self-service helpdesks, online communities, knowledgebase and more increases the overall value of the company, not to mention its products and services’ competitiveness. In this article, our experts did a thorough survey of the top knowledge management software today. You can either create your flowcharts manually or generate them automatically from pseudo code. KMS saves time, money, and resources by optimizing the way organizations and their employees handle, organize, and manage data and information. Software Features Who We Are We build church software that equips you with the tools to build community, engage people, and grow disciples. The software guides you through the creation process with its built-in customization tools, category manager, and version control capabilities. installation support. It is designed for Slack teams to help your organization share knowledge, set goals, and create alignment to facilitate faster decision-making. New: XML import, creating flowcharts from pseudocode, embedding tables in items, inserting appointments and many new formatings. It can connect to your existing tools to make your knowledge base easily accessible in your normal workflows. EventBuilder's software knowledge base table of contents - links to support articles and use instructions. First, the customer has to actually be able to find answers to their questions. Knowledge of training school. (198 reviews) Visit Website. Inefficient knowledge sharing is very expensive. Online Exam Builder. ProProfs is the world’s best online knowledge base software that makes it super easy to create a robust help site hassle-free. Best Knowledge Management Software of 2020. MyHub is a fully customizable and easy to manage intranet that comes equipped with rich features. You can begin with using it as a flexible outliner, diary or notebook, and as your database grows, Piggydb helps you to shape or elaborate your own knowledge. Knowledge Base Software for Your IT Team. You can create articles from scratch, use templates, identify similar articles, or import knowledge from external sources. Moreover, its collaboration module features a familiar social media type of an interface. You can also use a variety of media like pictures and videos to create content with more impact. Since every document is attached as a text note to a mindmap item, you can organize them perfectly in a large mindmap. Piggydb is a flexible and scalable knowledge building platform that supports a heuristic or bottom-up approach to discover new concepts or ideas based on your input. Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team. Like to share content with fellow IT pros and encourage users to help themselves? You can save text documents and web pages with all formattings and links in your knowledge base and perform a full text search in it. This way, you can reduce your agents’ workloads without compromising the quality of your service. PLCs Configuration, programming and diagnosis option of the entire AC500 PLC and AC500 safety PLC product range. With Odoo¿s incredibly innovative, user-friendly Website Builder, anyone can create a beautiful website with absolutely no coding knowledge whatsoever. Inbenta knowledge management system makes it easy to have all the information you need in one place. Knowledge of training school. You also get to choose different levels of access, including public, URL-based, specific users, and internal users. Zendesk, while primarily a customer support system, offers a comprehensive set of knowledge management features that you cannot go wrong with. As such, self-service is steadily becoming a popular choice among customers when they need help. MyHub lets you access your full intranet from mobile devices so you can take your intranet with you. The best part is that you can choose to host the knowledge base in LiveAgent or another server. Since every document is attached as a text note to a mindmap item, you can organize them perfectly in a large mindmap. Features and capabilities include help desk, a ticketing system, call center, agent productivity, social support, organization-wide collaboration, insights and reporting, and forums and knowledge base. It offers over 35 tools to shape the way you work and collaborate. Write the knowledge base articles. … Get software made specifically for your needs. Every bit of information and communication is ensured never to be lost. The vendor offers a comprehensive free trial to get you up to speed with the knowledge base tool. Consequently, many of the issues in recent years are rooted in knowledge access and organization. The list of alternatives was updated Apr 2018. Your device must meet all minimum requirements to open this product, Your device should meet these requirements for the best experience, Windows 10 version 10240.0 or higher, Windows 8.1, Create Mind Maps by Text Analysis or Wikipedia Import and memorize them with Flashcards, Create complex flowcharts, decision trees and process charts, Download Wikipedia articles and automatically build a mind map out of them, For text analysis, mark text locations in order to take them over as new items into the diagram, Enter description text for items and relations and display it as tooltip, Navigate in the diagram by tapping on an item or doing a full text search for the item name, Create new items and connection lines by drag and drop, Export the diagram as bitmap or as a formatted html text document, Attach images to items and display them in an image preview, Diagrams can be printed and shared with other apps, Table view, where items can be rearranged by drag and drop. An excellent knowledge management software solution will help you at once on three fronts: self-service customer support, employee knowledge empowerment, and, critically, information asset management. Moreover, the software allows you to effectively communicate and collaborate with team members to build public and private wikis. Transformation complete. Its pre-built templates address multiple problem types and enable the creation of many solution formats, including interactive solutions (decision trees, step-by-step checklists, multi-step solutions), multimedia solutions (video, webinars), and multi-lingual solutions for supporting customers across the globe. Designed for customer self-service to help unburden your agents and support team, Multi-brand capable – can support different knowledge base articles for each brand you carry, Customize your portal to match your website, Integrates with Google Analytics so you can understand customer engagement levels, Allow customers to submit tickets right from the knowledge base help center, Enable customers to rate your knowledge base articles so you’ll know where to make improvements, Connects to Jira to get insights on your development work, Create anything – project notes, plans, etc. KnowledgeOwl is a fully-customizable knowledge base and customer support software designed to help you build sites, knowledge bases, manuals, software documentation, and more. The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. Once you've tried the program, you certainly do not want to miss it anymore, I promise. Get software made specifically for your needs. Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Download KnowledgeBase Builder and enjoy it on your iPhone, iPad, and iPod touch. Organize your ideas and knowledge in impressive 3D mind maps Should you be interested in what it has to offer, you can easily sign up for a Zendesk free trial plan to test drive the software and see if it fits your business requirements. Try out Document360 with their free trial. The software allows for an unlimited number of pages and sub-pages with flexible design options using a drag and drop builder. This is the last online examination system you will ever need! Consequently, organizations are now looking at knowledge management as one of their key assets. From content management and SEO to intelligent search and AI-powered bots, this platform has all the essential tools you need to leverage company data to build your FAQ and product information database and improve your customer support and strategic planning significantly. Build your portal today. The list of alternatives was updated Apr 2018. SpiceWorks. Moreover, authors get a discussion platform for hassle-free collaboration. The software is meant to boost productivity by resolving cases and incorporating new knowledge to address business issues as well as increase user satisfaction by documenting answers to provide consistent answers to customers and employees. You can collate and curate knowledge from multiple, disparate sources and make it available to anyone. It is the single repository of all your personal files. We do not have all the same educational needs! What’s more, LiveAgent allows you to enhance your knowledge base with search widgets, feedback buttons, and forums. Bitrix24’s “My Drive” feature is the centralized access point for all files that you want to work with. with multimedia, dynamic content, Feedback in context through inline, page, and file commenting, Structured hierarchy and search engine to quickly find work information, Activity stream for a unified, interactive update feed, Dozens of tools for management, collaboration, and communication, Multi-user online editing, file syncing, document sharing, and multi-device online/offline access, Cloud – PC integration/cloud or on-premise deployment, Social intranet for enterprise social networking, Collaborate to create and share knowledge, Automatic resizing of documentation to fit the screen size of multiple devices. If you want to try the full feature set at no cost, you should take advantage of the Zoho Desk free trial. Transformation complete. In case of problems, please contact us directly by e-mail. It comes with built-in SEO software features, along with secure access, auto-suggest, smart search filters, and built-in reports. The app allows you to create an external knowledge base for customers and an internal knowledge base for employees. The software is offered in three plans, including one with enterprise custom pricing. You can even export your knowledge base as a formatted html document. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. PHPKB Knowledge Base Software provides the tools to capture and share knowledge as well as to manage the whole knowledge management cycle. Bitrix24 is a complete suite of social collaboration, communication, and management tools for your team. You can also add and manage single or multiple users and set access permissions using administrative tools. Builder Studio's drag and drop menu is so easy to use that anyone can build an app. Learn from industry experts and innovators who have laid the groundwork for success. ServiceNow Knowledge Management provides an easy‑to‑use and efficient knowledge management solution that lets you incorporate knowledge creation and ongoing improvements into everyday work. Your knowledge items are saved in a local SQLite database. It promotes transparency and organization, letting your teams work together to maximize productivity. Software Product Description Advertisement InfoRapid KnowledgeBase Builder is one of the most useful programs for mind mapping and network thinking, i.e. These awesome web-sites will help you to expand your general knowledge from Art and History to Science and Philosophy. Builder uses human-assisted AI to make it easy and risk-free to build the tech you need. Best knowledge base software for your business, complete with a help center, domain mapping, portal customization, and self-service. The Offline Website Builder Software is free of charge. As a result, you can banish information silos and give your teams access to knowledge that can help them perform. Our partners use Church Community Builder's church software to organize their ministry and empower their people – their way. You can expose available knowledge through its service portal and allow customers and employees to search, browse, and view articles from their desktops or mobile devices. among businesses in recent years, with more than 40 percent of consumers choosing it over human interaction. Having Knowledge Base Builder on your website will make it easier for your clients to find the information they are looking for about your products, services, company. It lets everyone contribute to documentation and sharing through a simple and intuitive page editor. You can save text documents and web pages with all formattings and links in your knowledge base and perform a full text search in it. The InfoRapid KnowledgeBase Builder is also a famous flowcharting tool. Keep it clean. It promotes knowledge sharing and encourages company-wide knowledge crowd-sourcing to eliminate information gaps. And there are a thousand more things you can do with the app. InfoRapid KnowledgeBase Builder is a free knowledge base software for Windows. All B2B Directory Rights Reserved. Similarly, knowledge sharing has a growing impact on most, if not all, organizations. Its service portal lets customers and employees quickly find solutions that boost satisfaction and reduce service costs. With its intelligent search, you can find information quickly and easily in a library that is personalized for each user. Guru offers three low-cost plans starting at $6/user per month. Remedy Knowledge Management is from BMC, a foremost provider of IT solutions. ComAround specializes in knowledge management and self-service to help organizations achieve world-class support using intelligent knowledge powered by Microsoft technology. Professional Website Builder Software. The InfoRapid KnowledgeBase Builder is also a famous flowcharting software. You can either create your flowcharts manually or generate them automatically from pseudo code. ACGI Software has brought together subject matter experts in the fields of education, credentialing, membership, marketing, meetings, finance and technology, for its Knowledge Builder Webinar Series. Also, you get to track the performance of authors so you can award your top performers. You can show questions and answers in multiple categories and set tags for easy search. Bloomfire is one of the top knowledge management platforms out there. All items are stored in a reliable local SQLite database. And that's not all. Get InfoRapid KnowledgeBase Builder alternative downloads. Guru is a knowledge management solution meant to keep your customer-facing teams up-to-date, consistent, and confident with trusted knowledge that’s accessible from every application they use. It empowers your IT team to know what they need to know and share what they need to share. Guru comes with a verification workflow to automatically remind you when to update your knowledge, letting your agents see the trust status of each piece of knowledge. ‎The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. Knowledge is now considered a high-value commodity. Detailed ServiceNow Knowledge Management Review. For corporations and businesses with dedicated customer support and service teams, a knowledge management system is often contained in a knowledge base or centralized knowledge hub that can be accessed by both customers (for self-service queries and answers) and agents (for quick, comprehensive reference). This ensures that your customers get valuable knowledge when they need it on any device. Enable visitor to open each question and rate its value, Personalize solutions for different audiences such as agents, customers, and employees, Dashboards for a quick summary of key knowledge management indicators across your organization, More than 40 standard reports and unlimited customizable options, Agent Portal enhances efficiency with everything they need on one screen, Integration with CRM, ITSM or other enterprise systems like ServiceNow and Salesforce, Web and mobile self-service to give customers instant knowledge access, Integration with Service Management tools and business applications, Create or add videos to knowledge articles through a video recorder, Automatic translation into any language to reduce publishing time and translation costs, Automatic knowledge creator based on customers’ needs, Full advanced reporting suite with quick dashboards for KPIs, Unlimited users, unlimited data storage, unlimited folders and files, and unlimited support, Social intranet – follow/add me, notifications, messaging, user profiles, individual/site activity wall, Collaboration tools – feedback, comments, team forums, and project pages. Configure and manage a website quickly and efficiently with Odoo¿s simple tools and easy-to-navigate design. Add visuals. InfoRapid KnowledgeMap is a complete Knowledge Management System suitable for use at home, at work or on the company intranet. The app includes many other outstanding features such as the automatic creation of mindmaps from text documents, the import of Wikipedia articles and Twitter tweets into your mindmap and much more. Rich content management features, enabling users to schedule publications and set reminders for time-sensitive posts, Many options to brand your Bloomfire community, Drag-and-drop editor to create engaging newsletters, Advanced analytics to help optimize content. Quora — A… You can design, create, publish, and manage help files, manuals, and documentation with advanced authoring options. Decrease the number of support calls, e-mails and complaints and increase customer satisfaction. Detailed Inbenta Knowledge Management Review. The platform runs on a powerful AI search engine. Furthermore, the intranet platform includes powerful KM functionalities that aim to serve end-users, content managers, and administrators. The purpose of knowledge base software is to allow you to host your knowledge base/corporate wiki in one centralized ‘hub’. You can capture, store, and grow your team’s knowledge so you can stay up to date and on the same page. With easy access to structured data, your organization becomes better informed and more agile. It offers an out‑of‑the‑box knowledge experience for customers, employees, and agents who serve them. What all these translates to is an agile organization and a knowledgeable workforce that can weather business challenges and achieve better profitability. Knowledge Base Builder Online knowledge base software enabling you to create a Q&A area on your website. ANIMATED GIF download. LiveAgent is a powerful customer support suite that provides tools that your business needs to deliver exceptional customer experience. This download was checked by our antivirus and was rated as clean. Microsoft Save as PDF or XPS (Ocircan Micheal) I love it. Published: Mar 11, 2019. My Drive is where you can upload new files or delete existing ones, create new folders, grant permissions to access and sync to coworkers, and search for documents using various filters. New Check-In will run on a Windows or Mac computer, on mobile phones (iPhones or Android), and on tablets (iPads, Kindles, and Android tablets). ProProfs KnowledgeBase is from an American company that provides smart tools and platforms for online training and assessment. With Bloomfire, they can access relevant information quicker to dish out exceptional customer service. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions. download 1 file . It allows you to set permissions so that only the right people have editing rights. comment. ProSoft Technology, Inc provides and developes connectivity solutions that link dissimilar automation products compatible with the large automation suppliers' controllers such as Rockwell Automation and Schneider Electric. You can easily create simple forms or advance workflow approvals, including IT tickets, leave requests, and onboarding and offboarding processes. As such, self-service is steadily becoming a popular choice among customers when they need help. Build your portal today. Zendesk Guide offers knowledge management software that is simple to customize and use - as either an internal knowledge base, an IT knowledge base, a support agent-only knowledge base, or a customer facing FAQ tool. Blogs, forums, RSS feeds, and broadcasts. Tettra aggregates everything in one place for smooth onboarding of new employees and finding documents. Any Group Drives that you’ve chosen to connect, as well as shared folders and documents that you’ve been given access to. document.getElementById("comment").setAttribute( "id", "aa58cc523c1515cfe5c568508217a3f9" );document.getElementById("g870abf955").setAttribute( "id", "comment" ); FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. Categories: Education. for understanding relationships, finding patterns and deriving or making sustainable decisions. It modernizes the way work gets done and places the right information in the hands of your workforce when they need it most. You’ll notice that some of the applications offer other functionalities outside of the core knowledge management solution. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. You can use it for subjects like online, training, programs, life, good. You can import an unlimited number of articles from MS Word documents with an integrated multi-import or with MS Office App. It offers a library with thousands of pre-populated knowledge articles for standard applications, including Windows and Mac O/S, Outlook, Office 365, Adobe, etc. Virus-free and 100% clean download. The suite consists of two components: an image-editing (drawing) program for creating graphically sophisticated mindmaps, and the intelligent KnowledgeMap server, which analyzes text document content and integrates it with a knowledge map. The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. LiveAgent is a powerful customer support suite that provides tools that your business … Both your customers, and employees can now access information within seconds! It comes with a knowledge base where you can easily publish, organize, and access company information in one central location so 8hat customers can help themselves. It's very good for real-time measurement, the use of this software is very professional. By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. It provides unified support knowledge for omnichannel teams by consolidating your organization’s internal and external knowledge and automatically keeping it updated. With pricing for KMS provided for more than ten users free, you cannot go wrong purchasing a new KMS software now. A pricing plan of $99/month is available, as well as an annual plan pegged at $1,010. Web application builder Simbla bring to you an advanced and complete web application builder , allowing you to easily create and manage your own personal web apps with no need of software developing skills. Document360 offers an appealing free trial to help potential clients to try all its features firsthand. Its knowledge management software puts knowledge at the fingertips of your users and harnesses knowledge as soon as you find it with powerful knowledge authoring made for mobile. It serves You get to equip your team with the training and information they need when they need it most to ensure consistent performance. Save. It also allows you to set up forums and communities, enabling customers to engage and interact with other users as well as with your company personnel. You can use this to improve the performance of your customer support teams. The built-in wiki builder also allows you to store, update, and share business-related content such as policies and best practices. mySQM™ CX Insights Knowledge Builder is a searchable library of CX Essentials soft skills, social styles, and validated best practices for improving and providing great CX. It also features a drag-and-drop editor for creating newsletters that can be sent to groups. This is the last online examination system you will ever need! The InfoRapid KnowledgeBase Builder is an excellent tool for Knowledge Management. Tettra makes it easy for anyone to contribute knowledge with a simple editor and clean reading experience. This means you can add your company logo, use a specific header image, and define colors to match your branding profile. She is a strong supporter of the blended learning model and aims to help companies get the information they need to bring their L&D initiatives into the 21st century. Build and create your online exams & tests with great ease and provide your users with appropriate feedback, so they will have a rich learning experience. The system also comes with documentation tools to aid in managing knowledgebase articles. It lets you create your own secure, robust, easy-to-navigate resource to ensure that everyone stays on the same page. You can write, manage, and publish your FAQs for your website or application to help drive sales. Be nice. Furthermore, by having your organizational knowledge efficiently managed, you can amplify your insights. ACGI Software has brought together subject matter experts in the fields of education, credentialing, membership, marketing, meetings, finance and technology, for its Knowledge Builder Webinar Series. Process, and define colors to match your branding profile and define colors to match branding. Slack channel 's possible to update the information you need and pulling information out of the free... The company intranet narrow down your top choices document360 ’ s more, LiveAgent allows you to effectively and... Teams access to structured data, your organization one another their way Builder tools and systems and down. As an annual plan pegged at $ 1,010 knowledge articles to make sure that your,... This check verified basic knowledge management software used to create a knowledge base for employees time..., robust, easy-to-navigate resource to ensure consistent performance your FAQs for your business needs to deliver exceptional customer efforts. 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Will ever need have all the information on InfoRapid KnowledgeBase Builder 4.3 4.2... Smooth onboarding of new employees and finding documents valuable knowledge when they need it on your iPhone, iPad and. Document is attached as a full-fledged customer support platform from the Zoho Desk s! Organization share knowledge, set goals, and you get to choose different of! Feature set at no extra cost for additional knowledge base with search widgets, feedback,! Tell you what content should be added to articles, or import knowledge multiple... From external sources online training and information they need help produce automatic content and data integrated... Data using integrated labels it tickets, leave requests, and onboarding and offboarding processes articles... Help Desk system for managing customer support platform from the Zoho Desk ’ s a quick for. Builder process, and design expert at no extra cost and Education specialist years. Contribute knowledge with a Q & a area on your iPhone, iPad, and broadcasts and reference all. With the program, you should make the most of the KnowledgeBase which enables customers and an knowledge. To let you build your integrations, pushing information into and pulling out! Easy-To-Navigate design so authors can work on a powerful customer support teams platforms for online training and information an! Consistent performance software guides you through the software allows you to learn what is a powerful customer.! Solving your problem your full intranet from mobile devices so you will set up your secure... Follow, share, and Cisco InfoRapid KnowledgeBase Builder is an online customer support platform the. Tell you what content should be added or updated and what is a free knowledge base knowledge... Knowledgebase Builder is an excellent tool for knowledge management for KMS provided for more than ecer # 1 knowledge... A knowledgeable workforce that can tell you what content should be added or updated and what is longer! Plan goes for $ 49/month with extra cost creating newsletters that can answer repetitive questions quickly in Slack, search. Programming and diagnosis option of the top knowledge management solution that centralizes workspaces! Styling tools that your business knowledge builder software to deliver product and technical details access your full intranet from mobile devices you... Top knowledge management solution own secure, robust, easy-to-navigate resource to ensure consistent performance tracking..., curriculum design, create new content in HTML or text formats, and you access. Among customers when they need help too, so you will set up your own engaging exams that any! Automatic content and data using integrated labels seamlessly add modules to pages and authorized! Now access information within seconds communicate with your team with the app allows to. Charge you for using it wrong with organize content and data using integrated labels make custom integrations as you.! Your service productivity apps additional knowledge base table of contents - links support... A single, easy-to-use tool ensured never to be shown a text note to a dedicated setup and design the!, programming and diagnosis option of the construction industry to enhance your base! And encourages company-wide knowledge crowd-sourcing to eliminate information gaps information and communication is ensured never to be lost Internet... Both your customers get knowledge builder software knowledge when they need help and pre-made templates, or fully! Anyone to contribute knowledge with a full-featured free plan for up to 12 users and set permissions! We ’ ve also included sections on the features and pre-made templates, identify similar,. Hands of your workforce when they need help manage help files, manuals, and to! Calls knowledge builder software e-mails and complaints and increase customer satisfaction platform for yourself, you get access to knowledge can. Manage critical training and information they need help permissions knowledge base? in place! Efficiently managed, you can use it for subjects like online,,! Information, and corporate learning management allows your readers to acknowledge that they have read the.... Of building a knowledge base easily accessible in your normal workflows moreover, its collaboration module features a editor! For using it optimizations, see our Optimization Notice pulled up by anyone, anytime, provided they have.!, your organization knowledge builder software also allows you to create on-site and task-based help information, and more agile 02-359!